Guest Communication
Technology has changed the way people communicate today. As business services become more diverse, there are more channels and conversations are more complex. Golden News provides the tools and services to simplify your operation.
Contact UsBenefits
Workload reduction for operators
Provide an operator console with call control, caller information and integration with other systems. Simplify and streamline operator workflow.
Better understanding of guest communication
Provide storage and analytics to get insightes into key metrics from the past interaction with guests.
Cost reduction through cloud system
Migrating on-premise system to cloud to reduce operating cost and simplify network complexity.
Key features
Flexible offer via on-premise, hybrid or full cloud offer
We evaluate your options based on your business requirements, such as bandwidth, number of users, and budget. We can provide a total solution even for the rarest use case, where we provide spec-in, procurement, installation and continuous maintenance.
Remote Extension
Allows you to take calls anywhere even when you are away from the office with your cell phone or other devices. As well as, enable line hunting where a group of users can access the calls from the same number.
Our Industry Partners
We work with the best to deliver the best. We constantly seek corporate partnership with a variety of companies to enrich our services.
See all partnersRelated Service
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Call Accounting System
Serving as an interface of multiple systems to the property management system for posting charges.
Telecom System
Comprehensive telephone functions, flexible and reliable system.
Telephone Sets
The only stylish, versatile telephone set that fits the needs of your hotel.
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Voice Message System
Intelligence mailbox for businesses to capture every missed guest requests
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