Total IT Engineering Solution.
Digitize, automate and integrate.
Golden News provides total IT solutions to hotels, hostels, service apartments, offices and hospitals. Our advanced IT softwares and hardwares have been serving various multi-national hospitality companies like Hyatt, Rosedale and Marriott International across Hong Kong, Macau and Mainland China.
Why Golden News
Why we do, what we do and how we do
Learn how we support businesses
Our global ecosystem of IT exports
Latest updates and research from Golden News,
Join us to transform the IT industry
IT Support Service
We provide 24/7 IT management service for your premise to minimize downtown and provide staff support.
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Our Features
Routine Backup and System Check
It is impossible to prevent every failure in your IT system but we are here to minimize your loss and get everything back up running as soon as possible.*
24/7 Emergency Call Support
We have highly trained technicians ready for you 24/7. They can fix your IT issues remotely or arrive at your premise for the more complicated issues.
Ticketing System for Progress Checking
We developed a custom issue reporting platform for our customers to report issues, so they can monitor the progress and get  reports on their system periodically.

* If you are working with existing vendors, don't worry! We will work with them to solve the problem based on your agreement with them and follow any contractual procedure.

Our Support Process
Submit a ticket through issue reporting system
No matter how small or big the problem is, you can contact us and we will fix it in no time.
Track progress with your ticket dashboard
No more missed or delayed IT issues because we are tracking each item for you in detail.
Receive a SMS notification when it's done
Too busy to track the issue? Or got too many on your plates? We will notify you when it's done.
Systems that We Support

We support a wide range of systems from the commonly used to the specialized ones. Even if it is something not on the list, our engineers and support staff are able to adopt new technologies quickly.

PABX & Telephones
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PMS and Relevant Interfaces
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Door Lock and Access Control
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Let’s Work Together!
Tell us what you’re working on. Our solution experts will help you find the best solution.
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