PABX

Latest technologies,
Flexible business models,
Always available customer service

We look after your telephony infrastructure so you can focus on deliverying your best services.

One in three hotels in Hong Kong uses our services.

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Do we still need a PABX?

Despite the increase in digital communication channels, PABX remains a vital communication tool between businesses and customers who expect reliable, fast, and flexible service.

We offer comprehensive telephony services—handling everything from sourcing to maintenance—so that you can focus on delivering excellent customer service.

Contact Us for a Free Consultation
  • Call Accounting and Voice Messaging

    Track call activity and mangage voice messages for streamlined operations

  • On-Premise or Cloud Hosted

    Choose the deployment model that best fits your business needs—whether it’s traditional or cloud-based.

  • Scalable, Robust, and Cost Effective

    Our solutions grow with you, providing reliable performance without breaking the bank.

Work with Great Partners

Our Services

Installation

Seamlessly upgrade to the latest telephony systems for better performance and a competitive edge.

Support & Maintenance

24/7 support to keep your systems running smoothly, including legacy products beyond End of Life (EOL).

Remote Extension

Unify communication between offices, enable remote office call handling, and support work-from-home setups effortlessly.

IVR & Voice Messages

Automate call routing and capture customer inquiries 24/7 to ensure no opportunity is missed.

Monthly reports

Gain insights from detailed call reports to optimize customer service and resource allocation.

External Integration

Integrate your PABX with PMS, CRM, and other systems for seamless operations.

Frequently Asked Questions

If you have any questions, contact us. We are always here to help.

Do you also sell phone-sets?

Yes, we have analog phones, digital phones, IP phones, SIP phones. You can use it for staff communication, guest rooms or public areas. We also have special purposes phones like wall-mount or waterproof version.

I have an old PABX, but I need maintenance.

No problem at all! Our PABX engineers have been in the industry for 30+ years, and we keep End-of-Life (EOL) parts for our customers. We support many of the legacy softwares and hardwares ranging from Alcatel, NEC, Avaya, Cisco, Siemens, and much more.

What is Call Accounting and do I need it?

Call accounting system keeps track of in and out calls of the telephony system. It helps you manage workloads of your customer service staff, or the service demand from your customers. Also, in hotel settings, it can serve as a powerful interfaces between the Property Management Systems (PMS) for minibar posting, room status change or guest WiFi authentication.

What is Unified Communications

One of the latest trend in PABX world, Unified Communication (UC) combines all the neccessary channels (i.e. voice, video, and chat) you need for your internal staff communication.

Contact us today and Let us help you achieve greatness

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