IT Support Services

We offer 24/7 IT support services on products beyond our offerings.

Reliable, Available

When you choose Golden News IT Support, you are getting supports from a team of highly trained, experienced technicians who have worked in the field of Hotel IT and telecommunication industry for more than 25 years. 

Our technicians would help you take care of your IT system so you can focus on providing the best services to your guests. 

Get help with IT problems

Speak to a Golden News IT expert now. Whether by phone, remote access or onsite support, we're ready to help you with your most pressing IT questions and issues.

Phone Support

Our technical support operator can provide real-time assistance to a variety of technical problems. If the problem is more specific, operator will transfer the request to our specialist, where you can get further support. 

Remote Access

Being the next step of our help, our specialists can resolve technical issues remotely through secure cloud access. Nowadays, many of IT products are connected to a cloud server, meaning our specialists won't have to be inside the premises to resolve the IT problem reducing security risk for our clients. 

Onsite Support

Some problems will require a more hands-on help from our specialists. With just one call, our technical support team will proceed to your premises and provide field assistance as soon as possible. These supports are available 24/7, ensuring your problem get resolved immediately. 


Get Support Today

No more faulty equipment, no more customer complaints